1. General Provisions

Key terms used in this policy are defined below to ensure clarity for all readers.

We collect data to manage program registration, facilitate communication, and improve user experience through practical examples.

Data you submit directly when interacting with our services includes:

• Full name and contact details during registration.
• Responses to program surveys and feedback forms.
• Payment information for workshop fees.
• Profile details for personalized coaching sessions.
• Optional demographic information for case study analysis.
• Communications you send to our support team.

When you visit corazonra.pro, we automatically collect:

• IP address and device type.
• Browser type and version.
• Access times and duration of sessions.
• Pages viewed and navigation paths for site improvement cases.
• Location data in anonymized form for regional analysis.
• Referring website or search terms used to find corazonra.pro.

We may receive data from third parties to enhance service delivery:

• Payment processors providing transaction confirmations.
• Email marketing platform with subscription status.
• Analytics providers for aggregated usage reports.

We process personal data for the following specific purposes:

• Registration and enrollment in the Heart-Centered Leadership Awakening program.
• Processing payments related to program fees.
• Delivering program materials and follow-up communications.
• Conducting surveys and collecting feedback for real-world case studies.
• Improving website functionality and user experience.
• Maintaining customer support and responding to inquiries.
• Notifying users of program updates or new case scenarios.
• Complying with legal obligations in Thailand.

We rely on valid legal grounds to process your data under applicable regulations:

• Necessary for performance of a contract when you enroll in our program.
• Compliance with legal obligations under Thai law.
• Legitimate interest in improving workshop design through participant feedback.
• Consent where requested for optional communications and case study participation.

We do not sell personal data. We share data only in limited scenarios:

• With service providers under confidentiality agreements.
• With payment processors to complete transactions.
• With analytics platforms for anonymized reporting.
• With legal authorities if required by law.
• With professional coaches bound by our privacy rules.
• Only aggregated data for case study publications.

We maintain technical and organizational measures to protect data against unauthorized access, alteration, or disclosure.

• Encrypted connections (HTTPS) for data transmission.
• Access controls and role-based permissions.
• Regular security audits and vulnerability assessments.

Users may exercise the following rights regarding their personal data:

• Right to access and receive a copy of personal data.
• Right to request correction of inaccurate data.
• Right to request deletion or anonymization of data.
• Right to restrict or object to processing under certain conditions.
• Right to data portability where applicable.
• Right to withdraw consent for optional processing.
• Right to lodge a complaint with a supervisory authority.
• Right to be informed about any data breach affecting personal data.

• Personal identifiers (name, email address, phone number) provided when registering for events or requesting information.
• Usage data, such as pages visited, time spent on our site, and interaction with content.
• Communications data from inquiries, feedback forms, and customer support messages.
• Technical data including IP address, device type, and browser version for security and analytics.

If you believe we have breached data protection laws, you have the right to lodge a complaint with your local supervisory authority or to contact us directly to resolve the matter.

Our services and website are intended for adults aged 18 or over. We do not knowingly collect personal data from minors. If you become aware of any data from a minor, please notify us immediately.

Our website may contain links to third-party sites. We are not responsible for their privacy practices. We recommend reviewing the privacy policies of any external sites you visit.

We may update this policy to reflect changes in technology, legal requirements, or business practices. The “Last Updated” date at the top indicates when this policy was last revised.